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All posts in General Questions

Describe or demonstrate a nonverbal behavior and suggest at least three different meanings that could be assigned to that behavior. Which of these meanings is correct ? How do you know? To be intelligible, doesn t everyone who understands the nonverbal behavior have to share the same culture?

How do you believe co workers can handle situations when someone uses one of their trigger words. Do you have the responsibility to change your language once someone lets you know that one of your language patterns is a trigger for her or him? Where does the authority for this lie? In professional standards or in personal relationships?

For what reason is a satisfied employee more likely to provide better customer service? Describe a situation in your life when you experienced customer delight. What made the experience delightful? In your opinion did a satisfied employer have anything to do with your customer delight?

Should an organization create research testing for all problems confronting the business? Why or why not? When is it appropriate to use exploratory research? Can decision making be accomplished by using only descriptive research? Why or why not?