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In Superior Widget Company’s conception of a matrixed organization, you and the other department managers are assigned to a functional area (e.g. you are the manager of

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In Superior Widget Company’s conception of a matrixed organization, you and the other department managers are assigned to a functional area (e.g. you are the manager of the Customer Service Department) and are also expected to work together to assess and solve problems across functional lines. This is often referred to as “managing the white space” between the functions on an organizational chart. You and the other managers are expected to coordinate efforts between all of your respective departments in streamlining organizational processes and in implementing new objectives from upper management.

Identify two potential areas of conflict within or between departments caused by the creation of the new, centralized Customer Service Department. how do you approach the situations with the manager of the Sales Department and other departmental managers to create a cooperative environment within your matrixed organization

Compare and contrast alternative dispute resolution processes, including mediation, arbitration and negotiation;

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Compare and contrast alternative dispute resolution processes, including mediation, arbitration and negotiation; with two different companies.

Scenario

– Employee # 1 feels he is being targeted because of his age (sandwich generation) and his need to help his elderly parents. He is leaving work, to assist them working over, he feels as long as the gets down, it doesn’t matter how long he is out.

– Employee # 2 feels that new manager ignores the needs of the disabled or those with physical illness or problems with the exception of pregnancy.

– Employee # 3 feels the right to make and conditions of employment. By living a “At Will” state, not requiring reasons for layoffs or firings. Management feels they are within his rights in the performance of his job to release people from work.

1) Given the potential conflict of interest between Security Analysts, and the Investment Bankers working for

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1) Given the potential conflict of interest between Security Analysts, and the Investment Bankers working for the same firm – what are the potential solutions that exist to remedy the situation?

2) Are they ethically bound to work together in the best interest of their clients?

Assuming you had a conflict that could not be resolved at your level within the organization, what options do

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Assuming you had a conflict that could not be resolved at your level within the organization, what options do you have as an employee? Critique the success or failure of this system.

What factors contribute to a person going to the “next level” (formal grievance and/or litigation) in order to solve a conflict? Explain.

In bullet format, please evaluate the simulation “Formulating and Evaluating Public Policy” for building dams for Wamayo River Basin. Identify potential non-organizational conflicts (3-4) that may arise as company builds dams:

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In bullet format, please evaluate the simulation “Formulating and Evaluating Public Policy” for building dams for Wamayo River Basin.

Identify potential non-organizational conflicts (3-4) that may arise as company builds dams:
a.
b.
c.
d.

Select 2 or 3 effective alternative dispute resolution techniques to help resolve the conflicts with a couple sentences to explain why for each.
1.
2.

Give two metrics that could be used to measure effectiveness of ADR technique selected above.
1.
2.