What management, organization, and technology issues had to be addressed when developing Valero s dashboard?
What measures of performance do the dashboards display? Give examples of several management decisions that would benefit from the information provided by Valero s dashboards?
What kind of information systems are required by Valero to maintain and operate its refining dashboard?
How effective are Valero s dashboards in helping management pilot the company? Explain.
Should Valero develop a dashboard to measure the many factors in it s environment that does not control? Why or why not?